本标准为ISO 14785-2014，标准的英文名称为Tourist information offices -- Tourist information and reception services -- Requirements，本标准在2014-04-01发布，在2014-04-01开始实施。
ISO 14785:2014 establishes minimum quality requirements for services provided by tourist information offices (TIO) of any type and size, whether publicly or privately operated, in order to satisfy visitors' expectations.
本标准文件共有18页。 ISO 14785-2014 Tourist information offices -- Tourist information and reception services -- Requirements.pdf(246.5 KB)
